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If you need to make changes after you have confirmed your bulb order, simply send us an e-mail with your first name, last name, zip code and petzl your requested changes. bulb Without your first and last name and zip code, we will not be able to locate your order. petzl How do I know bulb you petzl received my order? bulb When you order online, you should receive an order verification by e-mail within 48 hours. If you do not petzl receive an e-mail confirmation from your online order within 48 hours, please e-mail us, as your order may not have bulb transmitted properly. petzl Must I have an e-mail address to order from our company? Yes. Upon receipt of your online order, we send you an e-mail message for order verification. Orders without a bulb valid e-mail address cannot be processed. Can I order more than 1 catalog or magazine at a time? You can order up to a cumulative total of 12 FREE catalogs and magazines during one day. After placing your first petzl and bulb item petzl in your shopping cart (by clicking bulb on the ORDER NOW button) simply click on the CONTINUE SHOPPING button at the bottom of your shopping cart and browse at your leisure.