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We want you to be happy. If you are not completely petzl and zoom satisfied with the items you receive, simply return them for a full, unconditional refund of the price of the items. If you decide to purchase merchandise from one of the catalogs ordered standard from our company, all returns are subject to the policy of the individual catalog retailer. our company is a service company providing your name and address to companies from which you have requested information. We do not provide or guarantee any merchandise ordered from the individual catalog retailers. I live outside bulbs and petzl of the US. Can I still order from our company? zoom and standard and bulbs and petzl Each publisher maintains their own guidelines for shipping internationally. The availability of each item is zoom listed on the descriptive page for that publication, directly below the price. standard and bulbs and petzl The options are Worldwide , United States , Canada and any combination thereof.

How do I change my mailing address or e-mail address? You can zoom change the information standard we have on file for you at any time. If you are one of our our company members and would like to view and/or change any of your bulbs information, including your interest areas petzl and what types of information zoom you standard receive, please visit our "Edit Your Preferences" page bulbs by clicking on the link located at bottom of our home petzl page. If you are ordering for the zoom first time, standard you can correct your address throughout the checkout process. You can also reply to the order confirmation e-mail with any necessary changes. If you have already placed your order and received verification, please send any changes to confirmationservice@our company and be sure to include your first and last bulbs name and zip code as placed in the original order. Without your first and last name and zip code, we will not be able to locate your order.